Comments on: Proton Edar Is CRAP! http://www.cdason.com/2008/05/20/proton-edar-is-crap/ the cyril dason blog Thu, 04 Dec 2008 20:43:42 +0000 http://wordpress.org/?v=2.6 By: sourmilk http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-5240 sourmilk Tue, 02 Dec 2008 17:01:51 +0000 http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-5240 Hi, I was just wondering if you managed to find out the proper customer care email address to launch complaints to. You really should've blasted spit/piss/cum/what not in their face. There's something about Proton. They just can't manage to keep track with the rest of the world. While others have grasped the concept of efficient service and achieving customer satisfaction, these idiots are still waiting for durians to fall from the trees. if you do know the email address to launch a proper complaint against proton. Do lemme know. Thanks! <strong>[cdason] <em>They did call me up once you know, I mean, the Proton I-Care people. Asked me a lot of questions.. and I managed to complain about the place I wrote here. Don't know how serious they are about my complaint, but I do hope they improve. As for the car.. I have to say the SAGA is way better than I expected... and somehow, I agree your views on Proton lagging behind :(</strong></em> Hi, I was just wondering if you managed to find out the proper customer care email address to launch complaints to. You really should’ve blasted spit/piss/cum/what not in their face. There’s something about Proton. They just can’t manage to keep track with the rest of the world. While others have grasped the concept of efficient service and achieving customer satisfaction, these idiots are still waiting for durians to fall from the trees.

if you do know the email address to launch a proper complaint against proton. Do lemme know. Thanks!

[cdason]
They did call me up once you know, I mean, the Proton I-Care people. Asked me a lot of questions.. and I managed to complain about the place I wrote here. Don’t know how serious they are about my complaint, but I do hope they improve. As for the car.. I have to say the SAGA is way better than I expected… and somehow, I agree your views on Proton lagging behind :(

]]> By: » Blog Archive » The Police Report http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-4358 » Blog Archive » The Police Report Wed, 27 Aug 2008 15:30:20 +0000 http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-4358 [...] Since I am talking about police reports, I noticed that Irene pointed out some issues regarding bloggers which got entangled in court issues, as well as threats over what they say in their blog.  I think most of us bloggers should read her article, as it is a good eye opener, especially for those whom tends to be very harsh in their blog post.  It’s actually not really about what you say, but how you put it.  I am a little worried actually after reading Irene’s post, but I do not recall bashing anyone that bad except for Proton Edar. [...] [...] Since I am talking about police reports, I noticed that Irene pointed out some issues regarding bloggers which got entangled in court issues, as well as threats over what they say in their blog.  I think most of us bloggers should read her article, as it is a good eye opener, especially for those whom tends to be very harsh in their blog post.  It’s actually not really about what you say, but how you put it.  I am a little worried actually after reading Irene’s post, but I do not recall bashing anyone that bad except for Proton Edar. [...]

]]> By: Der http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-2943 Der Thu, 24 Jul 2008 03:01:58 +0000 http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-2943 Yes and I got friends who stop servicing due to high fees especially when the so called Max-Check which can go upwards from RM850.00 and above.(This for Avanza) Some say penny wise, pound foolish for voiding the warranty when you service outside but in the end I feel that the end user should be happy to do watever they want and how they want it.... Rgds. Yes and I got friends who stop servicing due to high fees especially when the so called Max-Check which can go upwards from RM850.00 and above.(This for Avanza)
Some say penny wise, pound foolish for voiding the warranty when you service outside but in the end I feel that the end user should be happy to do watever they want and how they want it….

Rgds.

]]> By: cdason http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-2490 cdason Wed, 18 Jun 2008 12:49:53 +0000 http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-2490 Deejay >>> Well, The SAGA BLM is still a good buy.. Still really satisfied with my car. Just that their service sucks big time.. Der >>>Toyota is the same huh?? I though they should be better.. So far Perodua has the best service then.. less than an hour, and your car is ready!! Deejay
>>> Well, The SAGA BLM is still a good buy.. Still really satisfied with my car. Just that their service sucks big time..

Der
>>>Toyota is the same huh?? I though they should be better.. So far Perodua has the best service then.. less than an hour, and your car is ready!!

]]> By: der http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-2466 der Mon, 16 Jun 2008 06:42:29 +0000 http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-2466 Toyota is not user friendly also lah... their service also suckssss big time.. for normal service in KL you have to make appointment and it will take them around 5-6 hours just for normal service. For major services? Your guess is as good as mine coz' I didnt went back after the 2 free service (not so free - only the service charges are free). Their car wash is a joke. They will somehow fill the dipstick above the max level. Toyota is not user friendly also lah… their service also suckssss big time.. for normal service in KL you have to make appointment and it will take them around 5-6 hours just for normal service. For major services? Your guess is as good as mine coz’ I didnt went back after the 2 free service (not so free - only the service charges are free). Their car wash is a joke. They will somehow fill the dipstick above the max level.

]]> By: Deejay http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-2312 Deejay Thu, 05 Jun 2008 15:36:45 +0000 http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-2312 My wife's looing for a car and the BLM came top in the list due to its affordable price. But after reading your blog I would think otherwise and prefer to go for Perodua :) thanks for the insight int Proton's after service. They are a bit sombong probaby because their present models of Persona and BLM are selling like hot cakes. During the tough years they seemed to be begging for people to buy their cars. My wife’s looing for a car and the BLM came top in the list due to its affordable price. But after reading your blog I would think otherwise and prefer to go for Perodua :) thanks for the insight int Proton’s after service. They are a bit sombong probaby because their present models of Persona and BLM are selling like hot cakes. During the tough years they seemed to be begging for people to buy their cars.

]]> By: cdason http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-2142 cdason Tue, 27 May 2008 01:58:20 +0000 http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-2142 Darren >>> Yeah.. I was wondering the same thing too, especially since I saw the mechanics and service centre guys moving in and out of the 'platinum proton dealer' menj >>> Thank you for your advice. hyperx >>> yeah.. they should start learning. I always actually wondered why my dad was mad with proton, and now I know it first hand. Suzette >>>well, thats really scary.. I think I will follow your advce and never go to a Proton service centre after my waranty expires..huhuhu.. but sometimes, do we have an option? ItsMe >>> Okay.. thanks.. you too. Xander >>>If Proton does check out this site/blog.. they should take note.. the other day, my car almost can't start. I'm starting to wonder on how good the SAGA BLM is.. Darren
>>> Yeah.. I was wondering the same thing too, especially since I saw the mechanics and service centre guys moving in and out of the ‘platinum proton dealer’

menj
>>> Thank you for your advice.

hyperx
>>> yeah.. they should start learning. I always actually wondered why my dad was mad with proton, and now I know it first hand.

Suzette
>>>well, thats really scary.. I think I will follow your advce and never go to a Proton service centre after my waranty expires..huhuhu.. but sometimes, do we have an option?

ItsMe
>>> Okay.. thanks.. you too.

Xander
>>>If Proton does check out this site/blog.. they should take note.. the other day, my car almost can’t start. I’m starting to wonder on how good the SAGA BLM is..

]]> By: Xander http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-1904 Xander Wed, 21 May 2008 08:31:35 +0000 http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-1904 thats a pretty shitty 'service-center' there...I mean it looks so 'barren'...i didn't know mechanics can go in and out of workplaces like bosses...nice pics of the empty garage tho'..sure Proton will 'feel' that when they check this site out..hahaha... thats a pretty shitty ’service-center’ there…I mean it looks so ‘barren’…i didn’t know mechanics can go in and out of workplaces like bosses…nice pics of the empty garage tho’..sure Proton will ‘feel’ that when they check this site out..hahaha…

]]> By: ItsMe http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-1902 ItsMe Wed, 21 May 2008 07:38:16 +0000 http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-1902 Get enuf rest and don't makes your life complicated. It will add stress to ur life, just appreciate what you have now my dearest...take one thing in a time...miss ya... Get enuf rest and don’t makes your life complicated. It will add stress to ur life, just appreciate what you have now my dearest…take one thing in a time…miss ya…

]]> By: Suzette http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-1900 Suzette Wed, 21 May 2008 06:06:59 +0000 http://www.cdason.com/2008/05/20/proton-edar-is-crap/#comment-1900 I'm sorry to hear your bad experience there. My first car was Proton as well and I total understand how frustrated you are - been there before! That's why all Proton owners would vow now to buy Proton again... And that's why, you can hardly find any Proton owners continue back to their service station after the warranty expired. BTW, maybe you hear my story you'd be glad of yours. :) On the first day I received my car, the car break oil system leaked - so the car was delivered without a drop of break oil in the breaking system. I had to drive that defect car to a nearby service center, where they topped up for me (at that point we didn't know there was a leakage). Few months later, it was empty again, then only they agreed to inspect carefully and found the cause. Also, on the first day I received the car, the paddle of the break (the center one) came off when I was half way driving. Without that paddle, the part that you can stamp your foot to stop the car is as small as just your thumb. In panic, I had to take a quick glance down to find that metal piece - I could have hit into other car in that process of finding the break metal! Scary huh?! :) Never to go back to Proton after this... :) I’m sorry to hear your bad experience there. My first car was Proton as well and I total understand how frustrated you are - been there before! That’s why all Proton owners would vow now to buy Proton again… And that’s why, you can hardly find any Proton owners continue back to their service station after the warranty expired.

BTW, maybe you hear my story you’d be glad of yours. :)
On the first day I received my car, the car break oil system leaked - so the car was delivered without a drop of break oil in the breaking system. I had to drive that defect car to a nearby service center, where they topped up for me (at that point we didn’t know there was a leakage).

Few months later, it was empty again, then only they agreed to inspect carefully and found the cause.

Also, on the first day I received the car, the paddle of the break (the center one) came off when I was half way driving. Without that paddle, the part that you can stamp your foot to stop the car is as small as just your thumb. In panic, I had to take a quick glance down to find that metal piece - I could have hit into other car in that process of finding the break metal!

Scary huh?! :) Never to go back to Proton after this… :)

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